transferring one account to a new console

hello my console broke down so took my hard drive
and put it in a new console and tried to sign in but it won't let me sign in to
any other consoles except my old one tried changing my password like xbox said
but still won't let me sign in on another console  any ideas??
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Try deleting the profile from the hard drive and re-downloading it

support.xbox.com/.../profile-move-delete

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To add on Bowski's post, re-downloading the profile is a great idea, however, I don't recommend deleting it for the first try. Simply re-downloading the profile should have the same effect. :-)

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