Transfer newly bought Xbox live Gold Membership to a new made xbox live account?

Hi I just bought a new xbox live 12 month subscription the weekend, and decided to remove the gold membership, and rather add it to a brand new account . Can anybody tell me who to talk to here to transfer the already gold account to a brand spanking new account around here?

Thanks in advance!


Question Info

Last updated July 5, 2018 Views 4 Applies to:

If the account you are referring to has been permanently banned from XBL then nothing would be transferable as when that happens to an account everything is considered forfeit as per the Terms of Service. That includes; gamer score, game saves, ms points, Live time and download content. All of it is gone forever. None of it is transferable and none of it is refundable.


Otherwise, if that is not the case, so long as the Live time you just redeemed has been done less than 30 days ago you can call support and cancel it, they will then issue a redeem token that you can use on another account (usually takes 3-5 business days).

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