Transfer my Live account

I bought my son a new Xbox. How do I transfer Xbox Live (Family) from the one he has now to the new one if the old one is not here. He is over in Afganistan and his stuff is in storage? I was hoping to have everything set up on the new one when he comes home. Also how do I erase the old Xbox?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there Outcome! If you are referring to his account, you can Download his profile to the new console. You don't need the old console for this. Just follow the steps in our "Download, move, or delete your Xbox LIVE profile" guide. Let us know if that helps, thanks!

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