My son just got his new xbox360 and his friend helped him set it up. He changed his gamertag from the one originally set up by xbox, to one that he wanted.
But, he never deleted the original gamertag. So, when he went to add his microsoft points, in haste, he added them to the original gamertag(which isn't attached to xbox live) not the gamertag he actually uses.
I tried to switch his gamertag to a different Windows Live ID, but it won't let us because it states that "the Windows Live ID your switching to is already linked to another xbox live account. You must use another windows live ID."
All I want to do is switch his microsoft points from one gamertag(not connected to xbox live) to another gamertag(which is connected to xbox live). Can I do this or did he just lose his microsoft points?