TOU and My account Glitch.

This is the message I get when I click my account.   Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 11/1/2013 12:29:41 PM
code: 3C859D5A336E1C6
s:   Qtq4ip8S2ilwZQLgJR0ljA==
id:  d8cefd69-00d8-4eda-b412-e375296aee51
req: 3501f3a4-cbad-4ece-b268-18f46ee63962
 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hey be advised that there is currently a service alert regarding the new TOU update. Check this link to see when it has been resolved support.xbox.com/.../xbox-live-status Also have a look at this link to try and troubleshoot your issue support.xbox.com/.../terms-of-use-faq

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I'm having the same problem

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Hey Da Mailman,

Sorry to hear you're having issues with your account.

If you haven't already, please go ahead and create a new thread detailing your situation along with any error codes/messages you see and the troubleshooting steps that you've tried so that we can tailor our support to each of your individual needs. 

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I still am having issues and i have called and texted support and they also don't know whats wrong and they said that they will raise the issue and send it to the advocacy team for a solution. I have not gotten even one email since the call yesterday.

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Hey there BUZZMAN,

Sorry to hear you're still having issues, it looks like they should have sent you an e-mail earlier today.

If you have further questions or concerns, please reply to that e-mail as the Advocacy Team will be your best contact to get things sorted out. 

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