So I have recently been trying to renew my Xbox Gold subsription both online and on the dashboard, but whenever I try to buy it, I get the following message
Cannot retrieve information from Xbox live.
Please Try again later
Status code: 80190864
I have a feeling this is related to the fact I have been suspended recently due to payment problems. Whenever I attempt to buy something other than Gold, I do not have this issue.
Please help! I would very much like to take advantage of an offer on the Live dashboard, and cant!!