Tomb Raider - Redeemed code to wrong Account

Hi all,

I bought my son an xbox one for his birthday and it came with a download of Tomb Raider. However when trying to download it, #I was logged into a different account (for my other son's xbox 360). Is there any way it can be cancelled from the wrong account and put on the correct one in order that it can download?

 

Discussion Info


Last updated October 12, 2018 Views 4 Applies to:

You would need to contact support, this is just a disscussion forum. Click on the support tab at the top of the page select xbox one and then contact us. Hope you can get it sorted

Sorry but once a code has been entered it cant be transfered to another account, the only items that can be transfered is gold membership but nothing else can be transfered