Its an incredibly funny and plainly ignorant 'thing' that you, as a so-called 'ambassador' for XBOX, should feel it correct that XBOX are that accurate in banning those of us who are asking for a reason why we have been banned, when you have no clear understanding of the facts or movements of any of us complaining within this blog! Do you honestly think we would waste our time trying to get an understanding of the ban if we knew the reason - are those you researched on 'google' the same people complaining here ? Highly unlikely! You should be BANNED as an ambassador or is this the true XBOX customer service!!!