To Enforcement

Hello i'm here to talk to you about how my profile got hacked and the changed my gamertag to something undesirable. It was solved by the advocacy team with SR#[Mod Removed] and i still need assistance changing my gamertag back to normal. Thank You!

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:
Answer

Sorry, but support gave you some incorrect information. The enforcement team only posts on the suspensions forums to tell people why they have been banned/suspended. There is no way to contact them directly. They also will only change a gamertag if it violates the code of conduct, and even then they will only give a randomly generated tag. You would either need to pay to change the tag, or contact support again to see if there is anything they can do since your account was compromised.

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