three flashing red lights

I have been told by many that I can send it in whether my warranty is expired or not and it will be repaired for free. Is this true? If so, why is the website still trying to charge me $100? Also, the website keeps saying error has occurred, please try again when I try to send in for a service request. This has not been a very good experience on the Xbox page.

 

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Last updated July 4, 2018 Views 0 Applies to:

Anyone who told you that Microsoft will repair a console for free after the warranty has expired is lying to you.  If it is out of warranty you will have to pay the $80-$100 for a repair.

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Another Ambassador told me I could because it is manufacturing defect.

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That person was incorrect.  Microsoft extended the warranty on the original model Xbox 360 console to a period of three years for three red light defects exclusively because of manufacturing defects.

 

The last of those models produced--the Elite and the Arcade--discontinued manufacturing no later than July 19th, 2010.  Your warranty for three red-light defects therefore could not have been in effect for any longer than July 19th, 2013.

 

For further information on warranties please consult here: Xbox 360 warranties

 

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