this microsoft account is associated with a different xbox live profile. please try a new account.

However, that's my new microsoft profile... i made it only to play xbox... why does it say this when that's my account, and this is my xbox live profile due to a little 3 month card thing...

 

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Last updated July 4, 2018 Views 36 Applies to:

Hi there,

Please refer to this forum post, since it has the answer to your issue.

forums.xbox.com/.../1992352.aspx

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Hi MoltenCheese5,

 

You can follow these steps HERE and try to download your profile to your Xbox.

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