this is kind of off topic but...

on my live.xbox.com account I have gold but I cant send messages?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

yomamasanus,

 According to the profile you are posting with you don't have a Gold subscription. If you did you gamercard gamertag font would be a gold color, but instead it is a silver color. You can head over to https://commerce.microsoft.com and click Subscriptions to see when you Gold expired though. Hope this helps!

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I just used my code today and on that website it says I have gold

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I've now noticed your gamertag font has changed. There is typically a delay when a code is used on a website and when the console updates. You can typically force this update by running an Xbox Live Connection Test on your console which will grab the current information for your profile to include your Gold status. Try this out and let us know how it goes.

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thank you for responding it is very appreciated

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