there is no profile to delete: a 8007045D poblem

hi i contacted you guy yesterday about the fact my black ops DLC was unnecessarily slow taking 10 hours in total to download and when i woke up this morning i found my porfile had vanished and i had 8007045D Error code when i tried to download my profile. so i looked for help and followed the support advice but there is no old profile to delete. can you help?

thanks Dan.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hi there,

-

be sure to check the storage if the profile might show up as corrupted and delete it when necessary:

support.xbox.com/.../profile-move-delete

After that follow these steps:

Clear the console cache, see this link for the how to: support.xbox.com/.../clear-system-cache

Turn the console off.  

Turn the console on.  

Clear the console cache one more time

Download your profile, like mentioned on the link mentioned earlier.

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thanks for the tip  :)

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Hey there!  Did that take care of it for you?

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