The tray of my xbox 360s is not working properly

Hello, my reason for this post is to see if anyone can help me because there are times when I try to open the tray of my xbox 360s and only sounds but does not open anything, say it is touch and sometimes sounds when I'm playing, it is this and have any solution I would like to respond to me as quickly as possible thanks for your attention

 

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Last updated July 4, 2018 Views 6 Applies to:

If you select "Open Tray" on the dashboard, does it always open or only sometimes? If it always opens, then the touch part on your Xbox may be malfunctioning, or need cleaning [I would use just a dry cloth unless something spilled on it, then just a lightly damp cloth]. If your tray doesn't always open when you select open tray then something is malfunctioning and you will need to contact Microsoft for repairs.

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Here is a link you can use to try see if your problem can be solved.

forums.xbox.com/.../disc-drive-won-39-t-open-or-close.aspx

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