We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hey there J! I'm sorry to hear about your console. Regarding your console, you can make sure there are no steps you can try by running through our
flashing light troubleshooter and if you need to, you can
set up a repair for that online.
Regarding your recent Gold subscription, you would need to contact
phone support in your region to see if a refund is possible. Please do let me know what you find out either way, and if you have a moment, please
rate my service today. Thank you and best of luck!
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