The new update - Is it installing properly?

I started the download on the new update, but was hit with a power surge, and naturally it shut everything off temporarily. I started my console back up and it's been stuck on the green xbox one loading screen for the longest time now. Is it still installing, or am i *** until a fix is put out? I'd really like to play my new Assassin's Creed game that I just picked up, as well as the new Halo that's coming out really soon :/

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Hey there, try turning it off by holding the Xbox logo until it shuts off.  Next, unplug the power cord from the back for 5 minutes. Turn it back on, and let it go for up to 10 minutes. If that doesn't work, you may have to do a factory reset.

If you have any other issues with the preview update, you'll want to post in the preview forums so the preview team is aware (forums.xbox.com/.../default.aspx).

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