The New Update 09/11

Hey

I can t download the new update because my Hard Drive cannot read this update. But how can I remove my hard drive on the new Xbox? Is this a Joke?

When I turn on my xbox I cannot do anything else because I can t go back to my dashboard. I'm stock on this message:

"Can t read the update from your xbox 360 hard drive. Please REATTACH it. Your console will automaticlly restart and continue the update."

Status code: 351F-3524-2380-1318-C000-0185

Please help me!!!

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Here is the instructions on how to remove the hard drive on the S console. support.xbox.com/.../add-remove-hard-drive try to remove the hdd and then put it back in.

Then before applying the update clear your system cache and then try to apply the update again. If you are not sure how to do that  then check out the link below.

support.xbox.com/.../clear-system-cache

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Kiesey you must not have read his question correctly. He said he couldn't get to the dashboard, so how can he get to the My Xbox settings? Also, he says he doesn't have a harddrive, probably because he has the 4gb version with flash memory.

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Please see this support link http://support.xbox.com/xbox-360/troubleshoot/update-xbox-360/system-update-help

The error code 351F is the fourth one down on the list.  You will need a USB flash drive with at least 90 MB of free space.

Please let us know how you get on.

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xxxx-xxxx-xxxx-xxxx-C000-0185

The update could not be downloaded from Xbox LIVE. Try the following:

  1. Try installing the update again.
  2. If you are having problems connecting or staying connected to Xbox LIVE, see troubleshooting Xbox LIVE connection issues.
Note You can also update your console software by copying the update to a USB flash drive or CD.

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you guys DO NOT understand! i have this problem but with a different error code.

you CANNOT do anything with the xbox even after removing the hard drive it will not go away from the screen so i cant download the update again... even  if i put a USB in the xbox instead it stills stays on that screen.

is there a fail safe reset?

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Hy I Axle I,

If you having an issue with a different error code, could you please make a topic on your own instead of compare yours with this one? Much appreciated. Thanks.

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we have the same problem. could you solve it?

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Hey Fruehling, to be sure, do you have the same exact error code as the OP? If so, have you tried the steps listed in this thread already? If you have to no avail, can you please try establishing a direct-modem connection with an Ethernet cable, to see if that allows you to update successfully?

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