The Email for my gamertag isint mine how can i fix it?

I created my profile when I was younger and stupid. I put in a fake email and just continued because I wanted to start playing my games. fast forward four years later and I finally realize the error of my ways. I cant recover my gamertag. any help will be appreciated.

 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

Call customer support (1-800-4MY-XBOX) and hopefully they can help you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Attempted to a while ago but it wouldnt work. Has anyone else had this problem? All i need to do is change the email for my gamertag

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The Email is stated on the Profile when viewed from the Xbox 360 Console that the Profile is currently on. You will still need to know the Password. If there is not an existing Copy of the Profile anywhere, sorry but unless there is a Credit Card or some other method to identify it to Support, you're out of luck.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you know the password, you can follow the steps outlined in this link to change over your WLID to a new one...... support.xbox.com/.../manage-live-id   

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I dont know the password the email is completely strange to moe

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Don't quite know how you have an e-mail as your Windows Live ID (that you can sign into) and you don't know the e-mail yourself... or the password.... Seems rather off to me but either way, you can try the steps below and see if they will work for you. 

1. Click on this link.
2. Click on the third option:  I Think Someone Else is using my Windows Live ID.
3. Select Reset your Password option .
4. Enter the Windows Live account you are trying to recover. 
5. Enter the characters you see on the picture, and then tick on Next.
6. Click on Customer Support.
7. When a highlighted Customer support phrase appears, tick on it.
8. Re-enter the Windows Live account you are trying to recover.
9. Enter your alternate email address. ( Active email address that you have access to even if it's not associated with the account )
10. Click on Continue. 
11. Validate your identity by providing as much information as you can on the Recover your Windows Live account page then click on Continue to submit.
12. A page that says Your information has been submitted will appear, (just wait for the result of the account recovery request on your alternate email address)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I know the email for the WLID just it isint mine i made up the email but it turns out someone was actually using it.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What I linked above is what you'd need to do to change it to something else.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ok thanks :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.