the disc drive

is there a fine art to loading a disc or am i doing something wrong. it takes me 4 or 5 attempts before my One will take a disc off me.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What happens the first 3-4 times?

If it simply says 'disc is dirty' or 'do you own this?' and you need to reinsert it AND you're in the Update Preview, the issue is with the latest update and is being patched, and a complete power cycle is a temporary workaround.

Even if you're not in the Update Preview, try a power cycle and see if it resolves your issue:

support.xbox.com/.../power-cycle-console

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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