The current profile is not allowed to play on xbox live??

My son just purchased a one month gold membership but it won't let him play his games. It keeps coming up with not allowed to play xbox live. We have purchased memberships before and never had this trouble. ???

 

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Last updated July 4, 2018 Views 0 Applies to:

Iam gonna guess you have his membership set as child and it wont let him play any games made fir 17 and up. Or his membership, gamertag has been suspended? It doesnt say anything else like a code or anything?

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Also post the gamertag your trying to sign in with so we can. Tell what the trouble is.have u checked ur email for anything from xbox

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