Normally I wouldn't vent but it's Christmas Dy and my 4 year old son is upset because he can't play the only thing he asked for for Christmas: Skylanders Swap Force. Basically the Xbox One I bought has a faulty disc drive and won't read any discs. So as well as this my 2 year old daughter can't watch the BluRay we bought her. I've been an Xbox owner for almost ten years. A Gold Live member for 7 years. I've put up with the red ring of death on 2 360s and now this? To say I'm completely gutted is an understatement.
And to add salt to the wound I can't order a replacement because the Xbox website says "Sorry, we are unable to process your request at this time."
And no, I don't want a free game: I want my two children's Christmas to be as we planned.
Thank you Microsoft for effectively spoiling Christmas.
Sorry, rant over.