Terms of Agreement

I have been trying very hard to get my account back. I reset my password, done everything xbox support has asked but everytime i go on my xbox to accept it tells me the password is invalid when i know that isn't true. the email doesn't exist but i don't know that has to do with anything and on xbox.com it just redirects me back to the agreement and i have to put my info again and again. anyone know how to fix this? please help.

Question Info

Last updated July 5, 2018 Views 5 Applies to:

Hey there Bananas,

Really sorry to hear you're having issues with your account.

If the e-mail for you account no longer exists, I would highly recommend getting in touch with our Phone Support team. They would be best equipped to look into your account with you and work on sorting things out. I would also suggest having as much information you used to create the account as you can.

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