Tenureship Showing Wrong Years

I made my account 31 October 2008 as it only says ive been online for 5 years but I got my first xbox before I was 16 years old and I was offline for 1 year when I got my xbox due to internet issues we was currently having then the following year I got online

 

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Last updated July 5, 2018 Views 4 Applies to:

Hello,

Have you tried any trouble shooting steps?  Also, if you haven't, could you try deleting, then re-downloading your profile?  If you need any help with that, let us know. :)

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I have something of the same problem. On xbox one my tenure used to show 6 while it said 5 on the 360. Now my tenure has disappeared on the Xbox One completely for about 2 weeks while it still says 5 on the 360. But I have no idea when I first got gold on the account but I'm pretty sure I've never had silver.

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