Tenure

My Tenure on my xbox 360 changed from 3 to 4 on the 14/2/14 but when i went on my xbox one it was still on 3 could you please have a look into the problem and fix it please

 

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Last updated July 5, 2018 Views 16 Applies to:

Hello,

I am sorry that you are having this problem. I would recommend that on your Xbox One that you clear the system catch. You can do this by holding the power button on the Xbox for 5-10 sec. then reboot your Xbox.

Thank you!

Alliance United

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My tenure got reset after not being able to use a pre paid code on xbox one every time i entered it ,it said you already have a membership. Which it ran out and i lost my five year tenure and only last week i was able to use a pre paid code but by then it was to late tenure reset .

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