Tenure was reduced?

Just today, or not to long ago I think.... My tenure went from 4 to 3. Any reason why? Cause I'm pretty sure It was correct the last time....

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

The new tenure counter is off how many years you have actually had gold, if you had any periods where your account was silver this may add up to why you only have 3 years showing now.

 

Before it was basically calculating how long people HAD their Microsoft accounts. Not their gold time Specific...

 

If you have any further questions about this check out Miss Kleo's sticky here >  http://forums.xbox.com/xbox_forums/xbox_support/f/12/t/441105.aspx 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.