Tenure (spelling?) issue

Just noticed it tonite, ive read a few other posts about the same issue.. Mine was at 4 now at 3, not the end of the world i understand but would like it back where it was.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

MIne recently decreased and it turns out it should've done

Tenure is based on the total years of Xbox LIVE Gold time completed. The clock stops when you go Silver/Free and Xbox LIVE Silver time does not add (or subtract) tenure. Tenure increases only when the year of Xbox LIVE Gold time ends. For your first year of Xbox LIVE Gold you see '0'; it ticks over to '1'  year of tenure when that year completes. If you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag.

There was a bug where Free (Silver) time was counted; that was recently fixed, so many folks now have less tenure than before.

http://commerce.microsoft.com lets you review, year by year, when you've been Gold and when you've been Free (Silver).

For example:

Jan 1 2010 - Dec 31 2010 = 0 years

Jan 1 2010 - Jan 1 2011 = 1 year

Not sure what happened to the AdyCarter account, so I'm now a Mr!

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