TENURE problem issues???!!!! from 3yrs and went down to 2yrs.

its seems that i did what the instructions say it would bout "Nope' it hasnt maybe if there would bee an update that it could get fix. 

if anyone can please be me post it if any info regarding this issue.

thanks.

 

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Last updated July 4, 2018 Views 7 Applies to:

Have you done everything that was in the stickied post by Miss Kleo? forums.xbox.com/.../441105.aspx  

This has been happening to a lot of people. I would suggest going to that forum post and following the instructions.  I could not tell by your OP if you have followed all of those steps. I will return shortly to see if you have responded.

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apparently i did do everything that was instructed by "Miss Kleo" step-by-step, still nothing when i log-in account. (It still says 2yrs).

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Hello Wannabemasterjr! I do apologize for your issue. Unfortunatly, at this point if following Miss Kleo's directions did not help, we must wait for the Xbox Live team to track down the issue and patch the bug. Just keep checking Miss Kleo's post for more up to date information when it becomes available. I hope this helps!

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They're working on fixing the issue, you shouldn't worry because the question isn't IF it'll be fixed, it's WHEN it'll be fixed.

 

For further information follow this link: forums.xbox.com/.../441105.aspx

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Hey there Wannabemasterjr! With the larger tenure issue (which you may have read about in that sticky post linked) our engineers identified some users who were seeing the incorrect tenure before. Taking a glance at your account it looks like you were part of this group. Previously your silver time wasn't being portrayed correctly, so you're actually now seeing your accurate tenure! If you have any further questions let us know. :)

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Hello, thanks for the the reply and the  help/support. In this case then um.... has of this moment what your telling me is that my ''TENURE" is displaying the original 2yrs that I have instead of 3yrs? That's a Bummer.I also have a QUESTION. Is there another way how knowing how long i have my Account/ gold subscription, I have my account since 2008 and has of TODAY 2013?

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yes but what miss kleo has stated here is that your silver time has not been showing correctly, so if your account was not gold for a long period then you will not have a gold tenure 3 years as you said.

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Yeah I went from being 10 years to 5 now. I tried to delete my profile twice whenever they did an update but still nothing. They are working on it though so hopefully soon they get it fixed. I miss my big 10 :)

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Wow. That's retarded, so pretty much it was WRONG before and the tenures got fixed now? So even though I joined XBL and became a gold member on 9/30/2007, I'm really at 4 years because of some Silver time on XBL? Shouldv'e left it the way it was then!! Just keep it as when you actually made the name screw a gold or silver...there goes my 5 years I was teased to have for a few months! GO xbox live! -_-

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