Tenure issue not sloved

My 3 years tenure has changed to 2 from four days ago,i tried deleting and downloading profile procedure but it doesn't helped, tenure is still wrong.

 

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Last updated July 5, 2018 Views 0 Applies to:

A lot of people have been having this problem lately, Im sure Xbox is working on it. Other forums recommend sending in picture of your account with the correct tenure if you have them and the date you first noticed it wrong

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I don't have any picture, cause I didn't see any point in taking picture from my account,more ever i never know this problem would be happen,and the first time it shows wrong was exactly at 01/19/2013.By the way this is the second time it happens (the first time was in March 2012), I hope they fix it forever.

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Try deleting your profile ONLY.Turn your console off & wait 30 minutes,turn it back on & recover your gamertag.This method seems to work for a lot of people.

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I tried the deleting and recovering profile fix and it does not work!

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Same here, my tenure went from 10 to 7. Deleted and downloaded my profile and it still shows 7 :(

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Hey guys! Make sure to check the sticky post for our most recent update this morning! We're still working on it for you. :) forums.xbox.com/.../2206225.aspx

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