Tenure icon missing on xbox one

I have 10 years xbox live gold and the tenure shows up fine on the 360.

 

But its missing on the xbox one.

 

Have tenure icons been removed from xbox one?

 

Question Info


Last updated July 5, 2018 Views 28 Applies to:

Hey, Malacath! Was your tenure supposed to tick over to 10 recently? If so, I'd give it about a full billing cycle (30 days) to see if it appears again. As long as it's showing up fine on your 360, it's good in our system, and the One should reflect that after a billing cycle.

If not, please post back so that we can look into this further. :)

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I think it ticked over to 10 in early june and I think its been more than 30 days.

One odd thing though is I still get the adverts on the 360 dashboard telling me to upgrade to gold even though I do have gold and I renewed in may. Its as though some parts of the system thinks i have a silver account. Multiplayer works fine though.

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I would still give it 30 days after it disappears before it's something to be worried about, especially since it's showing on your Xbox 360. If it suddenly disappeared from everything, that would be cause for concern, but for now, let's just give it some time. :)

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