Tenure got lowered, or isn't where it should be.

So, I bought my Xbox and started playing on this account on June 8th, 2008. I never stopped paying/playing up until 4 months ago. Before I deactivated my Subscription, I had a Tenure of '5 years' I started playing/paying again, about a week ago I think, and once my Tenure finally popped up, it was showing '3', that was about 4 days ago. Now it's showing '2'.. what? I do not know what sort of sorcery is happening, but I'd be grateful for a solution. My friend xGrizzwaldo had a problem similar to this quite awhile ago back in the Black Ops days, he said he got the problem fixed here, on the forums.

Thanks,

Barnett

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi there,

The first step I usually see being suggested for this is to re-download your profile to the console, so you should go ahead and try that.

support.xbox.com/.../profile-move-delete

If you delete the profile first (which should not be needed), do NOT select 'Profile and Items' which will delete save files as well and is irreversible. Make sure you go with PROFILE ONLY

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Still saying '2' as of currently. Not cool.

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