ten request

can you check my records on how long i've been n line with xbox , it shows i've been on for only 5 years when I know i've been on for about 7 yrs, thank

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hey there TUTT!  As per that sticky that oOUTSIDERo62 linked, we've been recalculating some tenure that was displaying improperly before.  Only time spent  Gold should be counted, and only whole years are displayed (so for example, six and a half years is displayed as 6).  I did a little research on your account and in your case, 5 is going to be the proper tenure.  No worries though, as your Tenure will just be going up from here.  Game on!

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Try this link: forums.xbox.com/.../441105.aspx

This is a known issue and that post might help you get this worked out.

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