taking off my parent associated with this account

Hi, a while a go I put on  parent associated with this account , to stop anyone using my account to buy xbox in case I did get hacked, I am over 18 (I am 19)

So now a few years down the line I want to buy 12month xbox live, but I have forgot the info for the parent account I made :s, what can I do?

 

Question Info


Last updated July 4, 2018 Views 24 Applies to:

So at some point before you were 18 you added a parent account to control your account, to prevent hacking (don't know how that helps but ok; being a child on a family account does not stop someone else from recovering your GT)

You can upgrade your account to an adult account since it is over 18 with out the parent account.

support.microsoft.com/.../945418

That should get you going - :)

ps: a little proof reading goes a Long way.

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If you are now over 18, you can promote your account to an adult account. You can follow the steps listed in our Age Guide (forums.xbox.com/.../31.aspx).

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