Taking forever to connect

Hello I just got a brand new xbox about 2 weeks ago so just bought, It seems to be having problems when i go to sign in on my profile it takes a minute or two to get to the dashboard sometimes even 3. The xbox is brand new nothing is wrong from what i can tell wasnt having this problem until yesterday. I thought it could be my connection buy my laptop everything in my house is connecting fast i aslo have turbo internet so im very confused as to why my brand new is taking 3 minutes to log in as to where my junker takes 15-20 seconds doesnt make sense to me. please help

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hi DF. Sorry to see you're having problems. Let's try clearing your cache memory first. Don't worry, this will not erase your Gamertag files or anything important.

1. Press the silver guide button on your controller

2. Select "Storage" then press "y".

3. Select clear "system cache" confirm the prompt.

I hope this helps. It seems to for a lot of gamers. Message back if you need us.

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Possible fix process: (unless you are operating off a 4 GB model)

Remove hard drive, boot up without it, deny any update, finish load up offline.

Turn off console properly, restore hard drive, boot up as normal.

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Now that ive been tinkering with it i think it could be my connection but i have full bars and as i said turbo? so WHY is it doing this? as i said ive been able to play and go on live up until yesterday night and everything else in my house connects and runs just fine.

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