System update not working, leading to no xbox live.

Can't recover gamertag due to an update needing done, this occured around 2/3 months ago. I can connect to network, but it signs me out my account due to not able to finish the update.

Status code reads : 3151-335A-1380-2203-C000-0001

And yes, i've looked up on the status code area and followed downloading the update and doing it manually onto usb, it doesnt work. It says to plug usb into xbox, that i would get a message appearing asking to restart due to update being found, but just stays on dashboard, still not able to sign into my gamertag account, never mind go near live yet with it and i've refused to buy yet again another xbox (this would be the 3rd), so would care for some help and guidance.

Brendan, nV BeeeM

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

[quote user="nV BeeeM"]...doing it manually onto usb, it doesnt work. It says to plug usb into xbox, that i would get a message appearing asking to restart due to update being found, but just stays on dashboard,

[/quote]

Make sure that you correctly unpacked the downloaded update, and that your USB Stick is FAT32 formatted.

If done correctly you should only see a single folder called "$Systemupdate" on the stick.

Turn OFF your console and plug in the USB stick into the FRONT USB slots.

Then turn your console ON.

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I've already called you see!

I'll call back again tomorrow though. Thanks for feedback.

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No one here in these forums will be able to help you regarding this error code, you need to call Xbox Support about it:

support.xbox.com/.../contact-us.aspx

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