system update failure

my Xbox update failed

status code 22FB - 351F - B800 - 0402 - C005 - 3002

tried to use first time NBA2K12 and "freezed" the console

what should i do?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

hey there - was it a system update, or a game update? If a game update, can you try clearing your console's cache? For instructions on how to do so, please visit: http://support.xbox.com/xbox-360/troubleshoot/hardware/clear-system-cache

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hello, @ValorousChief01. i need to have a better understanding of what your problem is. did it prompt you for a update when you inserted the game or was it an Xbox Live update that you received when you turned on the console ?

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I have this error. It started when I tried to connect to Xbox Live. It prompted me to download the Xbox Live update so I clicked yes. After downloading the update from Xbox Live, it tried to apply the update then the screen went blank for a while and showed a message "System Update failed. Can't update your console. Please visit www.xbox.com/support" with a status code: 3151-396B-B380-0401-C000-0022. No matter how many times I restart my console, it tries to apply the update and then the message pops out from the start and freezes. Currently, I can't do anything to my xbox 360 and updates from pendrive don't response.  Please help me solve this problem, thanks.

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heya how did you fix this?i have a similar error after updating i can't get past the xbox logo please tell me how you sorted yours

thanks aine =]

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