I have been using my Xbox with no problems for 2 years. I hardly play games on it any more, mostly just use it for Netflix, Hulu and as a DVD player. When I started my system on the 19th I got the message about the update and having never had an issue before, even after having just done the update to support Hulu, I downloaded the update. The update fully downloaded and started to install and then gave me an error. The error code is 3151-335a-b380-0502-c000-0221. I shut off the Xbox and started it again and it just started to apply the update and gives the same error. I called the support number and was told that it is a problem with my Xbox and that I needed to pay for out of warranty repair on it. I was told that it is a hardware failure and it had nothing to do with the update. The woman also told me that there is no way to reverse the update. I tried to explain that obviously my system was working before the update or else I wouldn't have made it that far, she told me it didn't matter. Now I have no way of starting the system that operated fine before the update. At this point I am in the process of trying to sell all my games and accessories because there is no way I am going to pay $120 to Microsoft to fix something that worked fine till they updated it. Thought before I just get rid of everything I would get on here and look for other possible fixes.