So I've been trying to switch my xbox live profile to my new email account and I did exactly what XBOX.com says to do. I'm repeatedly told the email address or password entered isn't valid and to try again; however, I signed into my email online to check that I was using the right password and I was. I've done this multiple times on multiple different locations and it gives me the same message. I've checked and checked and checked what I was entering, but it won't work. Is there a way to switch to my new email without using the xbox?