Switching Parental Accounts

Is there any way to switch my parental control account from one parent account to the other? Any help would be greatly appreciated. Thank you! :)

 

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Last updated July 5, 2018 Views 2 Applies to:

Greetings, MindEraser4! Thanks for coming to us with your question. What you'd have to do is login to the current parent account and select "Remove from Family". After doing this the child account would be able to add a different parent account. You also have the option of changing the LIVE ID of the parent account as well. Just follow the steps in our sticky post and let me know if you have any issues. http://forums.xbox.com/administrators1/f/2/t/19163.aspx Hope this helps!

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We seem to be having trouble finding the "Remove from Family" button and the site says that it can't find the group when I click on the link you provided. Where can I find the remove from family button? Thank you for the help!

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Greetings again, MindEraser! Here's how to find the "Remove from Family" option: http://support.xbox.com/en-US/billing-and-subscriptions/parental-controls/managing-family-members#bd992fb81bb44d7180249e21bd07f3c0. Hope this helps! :)

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Thank you so much! We went right past it!

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