Switching Microsoft Accounts

Hi there. For the past 2 months, I've been trying to change the accounts associated with my main account. I've created a 3rd throw account and followed all the steps on the support page and i've had no success.

I've called Tech Support MULTIPLE times. They just keep telling me they'll escalate the problem to the higher up's, and they'll email me about this problem. I see no Email.

Everytime I try and switch the accounts, I get this error; "Sorry we cannot switch your microsoft account right now. Please try again later." I know there's a 30 day wait period and i've waited 2 months, and i've been getting the same error. Is it because I tried using a USB on another console to try and switch the accounts on another console? I do not have a console at home because I sold it to get ready for next gen.

Please... Somebody get back to me on this. I want to switch accounts by the 22nd of this month...

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Did you try recovering the account instead of using a USB? That would be easier than using a USB

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Naw. Because If I would've recovered it, it would have gave me the same error because of the 30 day wait period. I'm not sure if using a USB counts towards the wait period.

- "To complete the switch of gamertags between the two original Microsoft accounts, you must wait 30 days."

From the support page.

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Anybody? =(

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When did you create the throw away accounts? Is there gamertags on them already?

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I created one throw account about a month ago. No, there is no GamerTag associated with the throw account. It's sitting there clean.

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bump

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Hey there Sally!

It looks like you've gotten in touch with our Advocacy Team. They're best suited to assist going forward and should be able to help get things sorted.

Let us know how things go with them! =)

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