Ok basically a few months back something happened to my account and what it most likely was is that it was hacked. So I've waited a few months and tried to recover my account, it worked, but my Xbox Live Gold membership had run out, so today I bought a pre-paid 12 month membership, went to renew it, and it didn't work. I came onto this website to renew it and it still didn't work, I checked my billing history and it said my 12 month pre-paid card was suspended, but it says it ended on the date it was actually supposed to which was the 28/05/2011. Is the reason the new pre-paid card I bought today won't work because the other one is apparently suspended? If so can someone help me fix this as to be quite honest I have not got a clue on how to make it work and why it says the account was suspended.