i have to pay and my accounts suspended why is this i game by me 1s n dont hassle no ppl ive been gold member for yrs n now this crap ....................................if its auto renawal why the hell carnt i acess even silver to update
If your account is locked do to a billing issue, please go to
http://commerce.microsoft.com/ and be sure all of your billing info is up to date. If it is and you're still having trouble, you will need to contact Xbox phone Support for further assistance to this matter. The number is 1-800-469-9269 (US & Canada)
or you can go to support.xbox.com/contact-us and request a call.
Should you have any other concerns, feel free to post back.
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