Suspended until 26/9/2011, oh wait thats today

i have been suspended from xbox live for 1 week, and when i login it states that i wont be able to login until 26/09/2011, thats today

gamertag: SquirrelJay4cue

 

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Last updated July 4, 2018 Views 5 Applies to:

Suspensions are lifted at approximately the same time of day they were enforced. So they don't automatically lift at the start of the day.

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its not the start of the day, its 19:10,

i was sent the notification of suspension email at 12:22am

couldnt access XBL from 10 AM

so your logic is void

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He's right though, you don't get the suspension e-mail at the same time your suspension is handed out. Your suspension gets lifted at the same time it was doled out not the same time you got the suspension e-mail.

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im not saying the suspension was from when the email was sent, but in the same sense i couldnt use xbl from 10am, so with your logic my account would have been reinstated at 10am this morning, but it wasnt, thats why im posting here

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i tried to login monday or tuesday last week at 10am and it said i was suspended and couldnt access xbl until 26/9/2011

i checked my email to find the reason why, email timestamp 12:22

i waited until 26/9/2011 (today)

tried to login getting the same message at 19:23

hope you can understand that a bit better

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Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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