Suspended due to payment option?

I recently had a card used for purchases on my account, however since it was running low, I got a 60 dollar year gold card in december. Just recently I was told I was suspended due to a problem with my payment option, however, it has only been two months since I put my 1 year card on. This is making me just a bit angry, because I spent all of the money for my 12 months, and am being cut off 10 months short. I have called microsoft three times today with no help from customer support. Anyone have any way of helping me get my gold I payed for back?

 

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Last updated July 4, 2018 Views 2 Applies to:

This is a rather urgent matter, looking for an answer soon. Thanks.

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You will need to phone up Xbox Support

Toll free:                                              (800) 4MY-XBOX    or   (800) 469-9269

Hearing impaired (TDD device):     (866) 740-9269       or   (425) 635-7102

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