Suspended account

My account was suspended due to payment. I tried removing my current payment method but it won't let me. I'm thinking of maybe buying one of those cards at game stop for a months subscription but will it work? And right now I can't even connect to xbox live.
 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

Hey there Eye! If you owe a balance on your account, you can add a new payment method and transfer the balance over to it here on Xbox.com (live.xbox.com/ManagePaymentOptions). Unfortunately a prepaid time card will not resolve the amount owed on the account. Let me know if you need help with this process, thanks!

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