We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
My account was suspended due to payment. I tried removing my current payment method but it won't let me. I'm thinking of maybe buying one of those cards at game stop for a months subscription but will it work? And right now I can't even connect to xbox
Hey there Eye! If you owe a balance on your account, you can add a new payment method and transfer the balance over to it here on Xbox.com (live.xbox.com/ManagePaymentOptions).
Unfortunately a prepaid time card will not resolve the amount owed on the account. Let me know if you need help with this process, thanks!
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