Suspended account

My account was suspended due to payment. I tried removing my current payment method but it won't let me. I'm thinking of maybe buying one of those cards at game stop for a months subscription but will it work? And right now I can't even connect to xbox live.

Question Info

Last updated July 5, 2018 Views 5 Applies to:

Hey there Eye! If you owe a balance on your account, you can add a new payment method and transfer the balance over to it here on ( Unfortunately a prepaid time card will not resolve the amount owed on the account. Let me know if you need help with this process, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.