suspended account

my account is suspended and in investigation how long is it normaly as i sjut brought a 3 mounth membership  and tryed it but still wnt let me put ti on its been suspended for about a hour now :(

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If you are talking about an Unauthorized Access Case it normally will take up to 25 days, any Gold Subscription time missed during that will be given back.  But if you are talking about an actualy XBLPET Suspension then you need to post on the Suspension Forum located towards the bottom of the Xbox Support Forum.

Justin C.
Microsoft Office Specialist

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Hello sambei,

As SOLOKILLER8896 has stated, if this is a actual SUSPENSION not an UA Investigation, then you will need to go to thses forums and post on there please. forums.xbox.com/.../41.aspx. Also, if you do have an investigation going on, you can feel free to contact Customer Support, let them know what your questions/concerns are. They'll be more than happy to answer anything you may ask.

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