We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Suspended account for PayPal not being active when I have a 12 month gold membership
Hi xbox has suspended my account saying that they haven't been able to take money from my pay pal I bought a Xbox live 12 month gold membership How is this possible? I am so annoyed How do I fix this I have even gone onto the Internet and tried going into
account and its days that there is a glitch How am I ment to fix this I'm not paying for another membership thing when I have already paid for one
Hey there! If it's set to auto-renew, then we will need to have a valid Payment Instrument on there. But it's looking like your account is Gold from here. When you log in to commerce.microsoft.com do you see any issues there? Keep us updated!
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