Surround Sound Not Working with 5.1 Receiver

I have an Xbox One connected via HDMI to an RCA RT2761HB 5.1 Receiver.  When I select HDMI Auto and select any option other than "Stereo" the Xbox complains that the option is not supported.  If I select "HDMI Manual" and chose "Dolby 5.1" or "Dolby 7.1" the audio does not process on all channels (I think I'm missing the center channel) and the audio receiver only allows switching between the PLII and Emulated modes.  If I select "DTS" I get no audio at all.

This receiver worked fine with the xbox 360 and continues to work fine with other devices.  This is not a set-top-box passthrough issue, this applies to all applications and games.  I've tried selecting "Beta" mode in the TV set-up - this changes nothing. 


Question Info

Last updated July 4, 2018 Views 36 Applies to:

Unlike the Xbox 360, the Xbox One does not currently support outputting Dolby Digital 5.1/7.1 audio. Understand that DD 5.1/7.1 is simply a compressed/encoded version of what the One DOES output, which is uncompressed 5.1/7.1 multichannel PCM audio.  That is the option you chose when you selected HDMI Manual. However, it sounds like your receiver does not properly support multichannel PCM (which is why the One would not allow you to select it on Auto) and does not support DTS.  This is not surprising given the receiver is very low end. In general, Home Theater In a Box receivers are to be avoided...

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