Stuck on Downloading Profile

This is my first xbox and I made my Gamertag my computer and now im trying to sign in on my xbox but its stuck on Downloading your game info... Its been like this for like 15 min with no movement. Any ideas?

 

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Last updated September 5, 2018 Views 140 Applies to:

maybe because it's a brand new profile, log in your account on your pc, make sure it's all fine and activated, then log out from there and go on your xbox again, download it. tell me what happens ? : )

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Try what Unbeatable95 is suggesting first for sure. Something else you may want to confirm is if your Xbox 360 console is connecting to Xbox LIVE properly. Easiest way to do this is to run a Connection Test from the settings area of the console. Keep us posted!

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Figured out the problem, I had to clear the cache and then it let me finish downloading my profile, simple as that i guess.

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