Hi. Earlier today I was watching Netflix on my Xbox One and was in a party talking to a friend. Netflix started to buffer then the system automatically restarted. After the restart it stayed stuck at the green screen when the power turns on (with the logo). I let it sit for 5 minutes then restarted the system again. I let it sit for 15 minutes this time and still nothing. I unplugged everything and let it sit for a while. After turning it back on again, I fell asleep. When I woke up two and a half hours passed by and it was still stuck on the screen. I looked the problem on Google they were talking about the initial update after purchasing the system. I would like some help and advice on what the next step should be. Thank you.