Stuck at Controller screen on setup

I turned on my xbox one for the first time and it loads past the green xbox screen and to a screen where there is a black controller that has a pulsating white "x" symbol.  From there I can do nothing and it has been sitting for over an hour.


I am able to turn on the console with my controller but that is all.  Stuck at the first controller screen.




Question Info

Last updated September 29, 2018 Views 230 Applies to:

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