Stuck at Controller screen on setup

I turned on my xbox one for the first time and it loads past the green xbox screen and to a screen where there is a black controller that has a pulsating white "x" symbol.  From there I can do nothing and it has been sitting for over an hour.

 

I am able to turn on the console with my controller but that is all.  Stuck at the first controller screen.

 

Help?

 

Question Info


Last updated September 29, 2018 Views 230 Applies to:

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